Read about LegalZoom's customer "service"

Late this past week, I heard back from LegalZoom.com regarding its advertising on Michael Savage's radio show in the wake of his pathetic, gutless, hateful comments regarding autism, as well its advertisements on Talk Radio Network's home page. The letter below no doubt ranks very high on my list of all-time stupidest response letters I've ever received from a company. Quite frankly, a non-response would have been better than a response like this one.

It reads:

Dear RJ,

Thank you for taking the time to share your comments. At LegalZoom, we’re always open to hearing the feedback and viewpoints of our customers.

LegalZoom was founded by attorneys who have worked at some of the most prestigious law firms in the country. We have used our expertise to make it convenient and affordable for people to take care of important legal matters on their own, without a costly attorney.

Thank you again for sharing your comments.

Sincerely,

LegalZoom Customer Support
7083 Hollywood Blvd, Suite 180
Los Angeles, CA 90028
www.LegalZoom.com
1-800-773-0888

Gee, I sure am glad that the company really took the time to read my letter and to craft an appropriate response. If you like, you can send LegalZoom a quick e-mail telling the people there what you think of both their advertising policies, as well as their customer service for being seemingly indifferent to the autism community.

By the way, the e-mail above came from Chyna S. from the e-mail address legalzoom@custhelp.com. Great stuff - one thing's for sure, with a response like this, LegalZoom will never, ever get my business - the company clearly doesn't deserve it.